Last updated: 01.05.2026
These Terms and Conditions govern the use of balticbees.com (the "Site") and the purchase and participation in flight experience services provided by Baltic Bees Jet Team, registration number 40203253108, registered address Gramzdas iela 82 - 41.
Contact: ms@balticbees.com, +37127909888
By using the Site, purchasing a service, or participating in a flight experience, you agree to these Terms.
The company offers recreational jet flight experiences, including exposure to aerobatic manoeuvres, as well as related aviation experiences and media content.
Flight experience services include:
Formation Flight options:
Gift cards may be offered for selected services unless otherwise specified at purchase.
Flights or gift cards are purchased first. The company contacts the customer within two business days to arrange suitable dates.
A booking becomes confirmed once the required deposit or full payment has been received.
Due to operational and weather-related factors, flights are scheduled within a three-day window around the agreed date.
All prices are displayed in EUR and include applicable VAT unless stated otherwise.
Deposits and total prices:
The remaining balance may be paid in advance or on site before the flight.
Payments are processed by third-party payment providers. The company does not store payment card data.
Participants must:
Participants close to these limits should inform the company in advance.
Before flying, each participant must sign a risk acknowledgement, health declaration, and liability limitation.
Participants are solely responsible for ensuring their medical condition allows them to safely take part. They must disclose any injuries or medical conditions that may affect safety.
The company is not responsible for consequences resulting from undisclosed or inaccurate medical information.
Participants must arrive at the agreed event start time. The experience includes mandatory safety briefings and preparation.
Failure to attend required briefings or comply with safety instructions may result in loss of the opportunity to fly.
The company may refuse a flight if a participant:
Refunds in such cases are not guaranteed and are evaluated individually.
Personal items such as phones or cameras are allowed only if securely fastened and not posing risk to the aircraft.
Participants are fully responsible for their belongings. The company is not liable for loss or damage.
If a participant's belongings cause damage to aircraft or company property, the participant is responsible for repair or replacement costs.
Flights are recorded. HD onboard video is included in all standard flights. 360° video is included only in the 40-minute flight.
The company may use photo and video for marketing. Participants may refuse such use by signing a media refusal form before the flight.
Gift cards are valid for 12 months, non-refundable, non-extendable, and valid for one person and one flight.
If a holder cannot attend, they should contact the company to agree on an individual solution.
The Customer may cancel the booking by providing written notice to the Company.
If the cancellation is made more than seven (7) calendar days prior to the scheduled flight date, the Company shall refund the full amount paid by the Customer.
If the cancellation is made seven (7) calendar days or less prior to the scheduled flight date, the deposit paid for the flight shall be non-refundable. Any amount paid by the Customer in excess of the deposit shall be refunded.
For the purposes of these Terms, the scheduled flight date shall mean the originally confirmed flight date stated in the booking confirmation.
No-shows without notice are treated under the cancellation policy.
Weather or operational delays result in rescheduling where possible at no extra charge.
If a flight cannot occur within the planned three-day window due to weather or operational reasons, rescheduling is offered. If not possible, a refund is issued under standard cancellation terms.
The company is not liable for:
Total liability is limited to the amount paid for the service.
Aviation activities involve inherent risks. By participating, customers acknowledge and accept these risks.
The Site may be used without account registration. Users agree not to misuse the Site, post unlawful content, or infringe intellectual property.
All content, trademarks, logos, text, images, and media belong to the company or its licensors and may not be used without permission.
The Site may contain links to external websites. The company is not responsible for their content or policies.
Payments are processed via third-party providers acting as data processors/controllers. Personal data is handled according to the Privacy Policy available on the Site.
The company is not liable for failure or delay due to events beyond its control. Exceptional personal situations may be reviewed individually.
These Terms are governed by the laws of Latvia. Disputes are subject to the courts of Latvia.
The company may update these Terms. Continued use of the Site or services constitutes acceptance of updates.